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integrationCustomer.io node
integrationDiscourse node

Customer.io and Discourse integration

Save yourself the work of writing custom integrations for Customer.io and Discourse and use n8n instead. Build adaptable and scalable Communication, and Development workflows that work with your technology stack. All within a building experience you will love.

How to connect Customer.io and Discourse

  • Step 1: Create a new workflow
  • Step 2: Add and configure nodes
  • Step 3: Connect
  • Step 4: Customize and extend your integration
  • Step 5: Test and activate your workflow

Step 1: Create a new workflow and add the first step

In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.

Customer.io and Discourse integration: Create a new workflow and add the first step

Step 2: Add and configure Customer.io and Discourse nodes

You can find Customer.io and Discourse in the nodes panel. Drag them onto your workflow canvas, selecting their actions. Click each node, choose a credential, and authenticate to grant n8n access. Configure Customer.io and Discourse nodes one by one: input data on the left, parameters in the middle, and output data on the right.

Customer.io and Discourse integration: Add and configure Customer.io and Discourse nodes

Step 3: Connect Customer.io and Discourse

A connection establishes a link between Customer.io and Discourse (or vice versa) to route data through the workflow. Data flows from the output of one node to the input of another. You can have single or multiple connections for each node.

Customer.io and Discourse integration: Connect Customer.io and Discourse

Step 4: Customize and extend your Customer.io and Discourse integration

Use n8n's core nodes such as If, Split Out, Merge, and others to transform and manipulate data. Write custom JavaScript or Python in the Code node and run it as a step in your workflow. Connect Customer.io and Discourse with any of n8n’s 1000+ integrations, and incorporate advanced AI logic into your workflows.

Customer.io and Discourse integration: Customize and extend your Customer.io and Discourse integration

Step 5: Test and activate your Customer.io and Discourse workflow

Save and run the workflow to see if everything works as expected. Based on your configuration, data should flow from Customer.io to Discourse or vice versa. Easily debug your workflow: you can check past executions to isolate and fix the mistake. Once you've tested everything, make sure to save your workflow and activate it.

Customer.io and Discourse integration: Test and activate your Customer.io and Discourse workflow

Build your own Customer.io and Discourse integration

Create custom Customer.io and Discourse workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

Customer.io supported actions

Create or Update
Create a new customer, or update the current one if it already exists (upsert)
Delete
Delete a customer
Track
Track a customer event
Track Anonymous
Track an anonymous event
Get
Get Many
Get Metrics
Add Customer
Remove Customer

Discourse supported actions

Create
Create a category
Get Many
Get many categories
Update
Update a category
Create
Create a group
Get
Get a group
Get Many
Get many groups
Update
Update a group
Create
Create a post
Get
Get a post
Get Many
Get many posts
Update
Update a post
Create
Create a user
Get
Get a user
Get Many
Get many users
Add
Create a user to group
Remove
Remove user from group

FAQs

  • Can Customer.io connect with Discourse?

  • Can I use Customer.io’s API with n8n?

  • Can I use Discourse’s API with n8n?

  • Is n8n secure for integrating Customer.io and Discourse?

  • How to get started with Customer.io and Discourse integration in n8n.io?

Looking to integrate Customer.io and Discourse in your company?

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Why use n8n to integrate Customer.io with Discourse

Build complex workflows, really fast

Build complex workflows, really fast

Handle branching, merging and iteration easily.
Pause your workflow to wait for external events.

Code when you need it, UI when you don't

Simple debugging

Your data is displayed alongside your settings, making edge cases easy to track down.

Use templates to get started fast

Use 1000+ workflow templates available from our core team and our community.

Reuse your work

Copy and paste, easily import and export workflows.

Implement complex processes faster with n8n

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