Customer.io and OpenAI integration

Save yourself the work of writing custom integrations for Customer.io and OpenAI and use n8n instead. Build adaptable and scalable Communication, Development, AI, and Langchain workflows that work with your technology stack. All within a building experience you will love.

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How to connect Customer.io and OpenAI

Step 1: Create a new workflow
Step 2: Add and configure nodes
Step 3: Connect
Step 4: Customize and extend your integration
Step 5: Test and activate your workflow

Step 1: Create a new workflow and add the first step

In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.

Customer.io and OpenAI integration: Create a new workflow and add the first step

Step 2: Add and configure Customer.io and OpenAI nodes

You can find Customer.io and OpenAI in the nodes panel. Drag them onto your workflow canvas, selecting their actions. Click each node, choose a credential, and authenticate to grant n8n access. Configure Customer.io and OpenAI nodes one by one: input data on the left, parameters in the middle, and output data on the right.

Customer.io and OpenAI integration: Add and configure Customer.io and OpenAI nodes

Step 3: Connect Customer.io and OpenAI

A connection establishes a link between Customer.io and OpenAI (or vice versa) to route data through the workflow. Data flows from the output of one node to the input of another. You can have single or multiple connections for each node.

Customer.io and OpenAI integration: Connect Customer.io and OpenAI

Step 4: Customize and extend your Customer.io and OpenAI integration

Use n8n's core nodes such as If, Split Out, Merge, and others to transform and manipulate data. Write custom JavaScript or Python in the Code node and run it as a step in your workflow. Connect Customer.io and OpenAI with any of n8n’s 1000+ integrations, and incorporate advanced AI logic into your workflows.

Customer.io and OpenAI integration: Customize and extend your Customer.io and OpenAI integration

Step 5: Test and activate your Customer.io and OpenAI workflow

Save and run the workflow to see if everything works as expected. Based on your configuration, data should flow from Customer.io to OpenAI or vice versa. Easily debug your workflow: you can check past executions to isolate and fix the mistake. Once you've tested everything, make sure to save your workflow and activate it.

Customer.io and OpenAI integration: Test and activate your Customer.io and OpenAI workflow

Build your own Customer.io and OpenAI integration

Create custom Customer.io and OpenAI workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

Customer.io supported actions

Customer
Event
Campaign
Segment

Create or Update

Create a new customer, or update the current one if it already exists (upsert)

Delete

Delete a customer

Track

Track a customer event

Track Anonymous

Track an anonymous event

Get

Get Many

Get Metrics

Add Customer

Remove Customer

OpenAI supported actions

Assistant
Text
Image
Audio
File

Create an Assistant

Create a new assistant

Delete an Assistant

Delete an assistant from the account

List Assistants

List assistants in the organization

Message an Assistant

Send messages to an assistant

Update an Assistant

Update an existing assistant

Message a Model

Create a completion with GPT 3, 4, etc.

Classify Text for Violations

Check whether content complies with usage policies

Analyze Image

Take in images and answer questions about them

Generate an Image

Creates an image from a text prompt

Generate Audio

Creates audio from a text prompt

Transcribe a Recording

Transcribes audio into the text

Translate a Recording

Translate audio into the text in the english language

Delete a File

Delete a file from the server

List Files

Returns a list of files that belong to the user's organization

Upload a File

Upload a file that can be used across various endpoints

Customer.io and OpenAI integration details

Customer.io is the best automated messaging platform for tech-savvy marketers who want greater autonomy and freedom when creating and distributing data-driven emails, push notifications, in-app messages, SMS, and much more.

Customer.io node docs + examples

Customer.io credential docs

See Customer.io integrations

Related categories

Communication

Development

OpenAI, the creator of ChatGPT, offers a range of powerful models including GPT-3, DALL·E, and Whisper. Leverage these models to build AI-powered workflows.

OpenAI node docs + examples

See OpenAI integrations

Related categories

Langchain

Other integrations with Customer.io

Other integrations with OpenAI

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