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integrationDocsBot AI node
HTTP Request
integrationHelpScout node

DocsBot AI and HelpScout integration

Save yourself the work of writing custom integrations for DocsBot AI and HelpScout and use n8n instead. Build adaptable and scalable AI, and Communication workflows that work with your technology stack. All within a building experience you will love.

How to connect DocsBot AI and HelpScout

  • Step 1: Create a new workflow
  • Step 2: Add and configure nodes
  • Step 3: Connect
  • Step 4: Customize and extend your integration
  • Step 5: Test and activate your workflow

Step 1: Create a new workflow and add the first step

In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.

DocsBot AI and HelpScout integration: Create a new workflow and add the first step

Step 2: Add and configure HelpScout and DocsBot AI nodes (using the HTTP Request node)

You can find the HelpScout node in the nodes panel and drag it onto your workflow canvas. To add the DocsBot AI app to the workflow select the HTTP Request node and use the generic authentication method to make custom API calls to DocsBot AI. Configure DocsBot AI and HelpScout one by one: input data on the left, parameters in the middle, and output data on the right.

HelpScout and DocsBot AI integration: Add and configure HelpScout and DocsBot AI nodes

Step 3: Connect HelpScout and DocsBot AI

A connection establishes a link between HelpScout and DocsBot AI (or vice versa) to route data through the workflow. Data flows from the output of one node to the input of another. You can have single or multiple connections for each node.

HelpScout and DocsBot AI integration: Connect HelpScout and DocsBot AI

Step 4: Customize and extend your HelpScout and DocsBot AI integration

Use n8n's core nodes such as If, Split Out, Merge, and others to transform and manipulate data. Write custom JavaScript or Python in the Code node and run it as a step in your workflow. Connect HelpScout and DocsBot AI with any of n8n’s 1000+ integrations, and incorporate advanced AI logic into your workflows.

HelpScout and DocsBot AI integration: Customize and extend your HelpScout and DocsBot AI integration

Step 5: Test and activate your DocsBot AI and HelpScout workflow

Save and run the workflow to see if everything works as expected. Based on your configuration, data should flow from DocsBot AI to HelpScout or vice versa. Easily debug your workflow: you can check past executions to isolate and fix the mistake. Once you've tested everything, make sure to save your workflow and activate it.

HelpScout and DocsBot AI integration: Test and activate your HelpScout and DocsBot AI workflow

Build your own DocsBot AI and HelpScout integration

Create custom DocsBot AI and HelpScout workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

Supported API Endpoints for DocsBot AI

To set up DocsBot AI integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to DocsBot AI to query the data you need using the API endpoint URLs you provide.

Create chat
This endpoint allows you to create a chat by sending a question along with optional chat history.
POST
/teams/[teamId]/bots/[botId]/chat
List teams
Retrieve a list of all teams associated with the user account.
GET
/api/teams/

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the DocsBot AI official documentation to get a full list of all API endpoints and verify the scraped ones!

Create chat
This endpoint allows you to send a question to the chat API.
POST
/teams/ZrbLG98bbxZ9EFqiPvyl/bots/oFFiXuQsakcqyEdpLvCB/chat
Stream chat
This endpoint is used to create a full chat interface in your product.
POST
wss://api.docsbot.ai/teams/[teamId]/bots/[botId]/chat

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the DocsBot AI official documentation to get a full list of all API endpoints and verify the scraped ones!

Create chat
This endpoint accepts a POST request to interact with the chat agent.
POST
/teams/[teamId]/bots/[botId]/chat-agent

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the DocsBot AI official documentation to get a full list of all API endpoints and verify the scraped ones!

Search query
This endpoint allows you to search for a given query in the documentation.
POST
/teams/[teamId]/bots/[botId]/search

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the DocsBot AI official documentation to get a full list of all API endpoints and verify the scraped ones!

HelpScout supported actions

Create
Create a new conversation
Delete
Delete a conversation
Get
Get a conversation
Get Many
Get many conversations
Create
Create a new customer
Get
Get a customer
Get Many
Get many customers
Properties
Get customer property definitions
Update
Update a customer
Get
Get data of a mailbox
Get Many
Get many mailboxes
Create
Create a new chat thread
Get Many
Get many chat threads

FAQs

  • Can DocsBot AI connect with HelpScout?

  • Can I use DocsBot AI’s API with n8n?

  • Can I use HelpScout’s API with n8n?

  • Is n8n secure for integrating DocsBot AI and HelpScout?

  • How to get started with DocsBot AI and HelpScout integration in n8n.io?

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