ERPNext and Zammad integration

Save yourself the work of writing custom integrations for ERPNext and Zammad and use n8n instead. Build adaptable and scalable Finance & Accounting, Data & Storage, and Communication workflows that work with your technology stack. All within a building experience you will love.

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How to connect ERPNext and Zammad

Step 1: Create a new workflow
Step 2: Add and configure nodes
Step 3: Connect
Step 4: Customize and extend your integration
Step 5: Test and activate your workflow

Step 1: Create a new workflow and add the first step

In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.

ERPNext and Zammad integration: Create a new workflow and add the first step

Step 2: Add and configure ERPNext and Zammad nodes

You can find ERPNext and Zammad in the nodes panel. Drag them onto your workflow canvas, selecting their actions. Click each node, choose a credential, and authenticate to grant n8n access. Configure ERPNext and Zammad nodes one by one: input data on the left, parameters in the middle, and output data on the right.

ERPNext and Zammad integration: Add and configure ERPNext and Zammad nodes

Step 3: Connect ERPNext and Zammad

A connection establishes a link between ERPNext and Zammad (or vice versa) to route data through the workflow. Data flows from the output of one node to the input of another. You can have single or multiple connections for each node.

ERPNext and Zammad integration: Connect ERPNext and Zammad

Step 4: Customize and extend your ERPNext and Zammad integration

Use n8n's core nodes such as If, Split Out, Merge, and others to transform and manipulate data. Write custom JavaScript or Python in the Code node and run it as a step in your workflow. Connect ERPNext and Zammad with any of n8n’s 1000+ integrations, and incorporate advanced AI logic into your workflows.

ERPNext and Zammad integration: Customize and extend your ERPNext and Zammad integration

Step 5: Test and activate your ERPNext and Zammad workflow

Save and run the workflow to see if everything works as expected. Based on your configuration, data should flow from ERPNext to Zammad or vice versa. Easily debug your workflow: you can check past executions to isolate and fix the mistake. Once you've tested everything, make sure to save your workflow and activate it.

ERPNext and Zammad integration: Test and activate your ERPNext and Zammad workflow

Build your own ERPNext and Zammad integration

Create custom ERPNext and Zammad workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

ERPNext supported actions

Document

Create

Create a document

Delete

Delete a document

Get

Retrieve a document

Get Many

Retrieve many documents

Update

Update a document

Zammad supported actions

Group
Organization
Ticket
User

Create

Create a group

Delete

Delete a group

Get

Retrieve a group

Get Many

Get many groups

Update

Update a group

Create

Create an organization

Delete

Delete an organization

Get

Retrieve an organization

Get Many

Retrieve many organizations

Update

Update an organization

Create

Create a ticket

Delete

Delete a ticket

Get

Retrieve a ticket

Get Many

Retrieve many tickets

Create

Create a user

Delete

Delete a user

Get

Retrieve a user

Get Many

Retrieve many users

Get Self

Retrieve currently logged-in user

Update

Update a user

ERPNext and Zammad integration details

ERPNext is a free, agile and open-source ERP (Enterprise Resource Planning) system. It covers everything you require, from financial accounting, to HR and payroll, CRM, manufacturing, and other modules that helps you run and automate your business.

ERPNext node docs + examples

ERPNext credential docs

See ERPNext integrations

Related categories

Finance & Accounting

Data & Storage

Zammad is an intuitive, quick, and easy open-source helpdesk system that lets you manage all of your company's communication channels from within the same platform. Connect all your communication channels, easily grant user rights, and receive helpful reporting. Have everything under control and your customers under your spell.

Zammad node docs + examples

Zammad credential docs

See Zammad integrations

Related categories

Communication

Other integrations with ERPNext