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integrationFreshdesk node
integrationUpKeep node
HTTP Request

Freshdesk and UpKeep integration

Save yourself the work of writing custom integrations for Freshdesk and UpKeep and use n8n instead. Build adaptable and scalable Communication, and Productivity workflows that work with your technology stack. All within a building experience you will love.

How to connect Freshdesk and UpKeep

  • Step 1: Create a new workflow
  • Step 2: Add and configure nodes
  • Step 3: Connect
  • Step 4: Customize and extend your integration
  • Step 5: Test and activate your workflow

Step 1: Create a new workflow and add the first step

In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.

Freshdesk and UpKeep integration: Create a new workflow and add the first step

Step 2: Add and configure Freshdesk and UpKeep nodes (using the HTTP Request node)

You can find the Freshdesk node in the nodes panel and drag it onto your workflow canvas. To add the UpKeep app to the workflow select the HTTP Request node and use the generic authentication method to make custom API calls to UpKeep. Configure UpKeep and Freshdesk one by one: input data on the left, parameters in the middle, and output data on the right.

Freshdesk and UpKeep integration: Add and configure Freshdesk and UpKeep nodes

Step 3: Connect Freshdesk and UpKeep

A connection establishes a link between Freshdesk and UpKeep (or vice versa) to route data through the workflow. Data flows from the output of one node to the input of another. You can have single or multiple connections for each node.

Freshdesk and UpKeep integration: Connect Freshdesk and UpKeep

Step 4: Customize and extend your Freshdesk and UpKeep integration

Use n8n's core nodes such as If, Split Out, Merge, and others to transform and manipulate data. Write custom JavaScript or Python in the Code node and run it as a step in your workflow. Connect Freshdesk and UpKeep with any of n8n’s 1000+ integrations, and incorporate advanced AI logic into your workflows.

Freshdesk and UpKeep integration: Customize and extend your Freshdesk and UpKeep integration

Step 5: Test and activate your Freshdesk and UpKeep workflow

Save and run the workflow to see if everything works as expected. Based on your configuration, data should flow from Freshdesk to UpKeep or vice versa. Easily debug your workflow: you can check past executions to isolate and fix the mistake. Once you've tested everything, make sure to save your workflow and activate it.

Freshdesk and UpKeep integration: Test and activate your Freshdesk and UpKeep workflow

Build your own Freshdesk and UpKeep integration

Create custom Freshdesk and UpKeep workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

Freshdesk supported actions

Create
Create a new contact
Delete
Delete a contact
Get
Get a contact
Get Many
Get many contacts
Update
Update a contact
Create
Create a new ticket
Delete
Delete a ticket
Get
Get a ticket
Get Many
Get many tickets
Update
Update a ticket

Supported methods for UpKeep

Delete
Get
Head
Options
Patch
Post
Put

Requires additional credentials set up

Use n8n’s HTTP Request node with a predefined or generic credential type to make custom API calls.

FAQs

  • Can Freshdesk connect with UpKeep?

  • Can I use Freshdesk’s API with n8n?

  • Can I use UpKeep’s API with n8n?

  • Is n8n secure for integrating Freshdesk and UpKeep?

  • How to get started with Freshdesk and UpKeep integration in n8n.io?

Looking to integrate Freshdesk and UpKeep in your company?

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Why use n8n to integrate Freshdesk with UpKeep

Build complex workflows, really fast

Build complex workflows, really fast

Handle branching, merging and iteration easily.
Pause your workflow to wait for external events.

Code when you need it, UI when you don't

Simple debugging

Your data is displayed alongside your settings, making edge cases easy to track down.

Use templates to get started fast

Use 1000+ workflow templates available from our core team and our community.

Reuse your work

Copy and paste, easily import and export workflows.

Implement complex processes faster with n8n

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