Freshworks CRM and GitLab integration

Save yourself the work of writing custom integrations for Freshworks CRM and GitLab and use n8n instead. Build adaptable and scalable Marketing, Sales, and Development workflows that work with your technology stack. All within a building experience you will love.

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How to connect Freshworks CRM and GitLab

Step 1: Create a new workflow
Step 2: Add and configure nodes
Step 3: Connect
Step 4: Customize and extend your integration
Step 5: Test and activate your workflow

Step 1: Create a new workflow and add the first step

In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.

Freshworks CRM and GitLab integration: Create a new workflow and add the first step

Step 2: Add and configure Freshworks CRM and GitLab nodes

You can find Freshworks CRM and GitLab in the nodes panel. Drag them onto your workflow canvas, selecting their actions. Click each node, choose a credential, and authenticate to grant n8n access. Configure Freshworks CRM and GitLab nodes one by one: input data on the left, parameters in the middle, and output data on the right.

Freshworks CRM and GitLab integration: Add and configure Freshworks CRM and GitLab nodes

Step 3: Connect Freshworks CRM and GitLab

A connection establishes a link between Freshworks CRM and GitLab (or vice versa) to route data through the workflow. Data flows from the output of one node to the input of another. You can have single or multiple connections for each node.

Freshworks CRM and GitLab integration: Connect Freshworks CRM and GitLab

Step 4: Customize and extend your Freshworks CRM and GitLab integration

Use n8n's core nodes such as If, Split Out, Merge, and others to transform and manipulate data. Write custom JavaScript or Python in the Code node and run it as a step in your workflow. Connect Freshworks CRM and GitLab with any of n8n’s 1000+ integrations, and incorporate advanced AI logic into your workflows.

Freshworks CRM and GitLab integration: Customize and extend your Freshworks CRM and GitLab integration

Step 5: Test and activate your Freshworks CRM and GitLab workflow

Save and run the workflow to see if everything works as expected. Based on your configuration, data should flow from Freshworks CRM to GitLab or vice versa. Easily debug your workflow: you can check past executions to isolate and fix the mistake. Once you've tested everything, make sure to save your workflow and activate it.

Freshworks CRM and GitLab integration: Test and activate your Freshworks CRM and GitLab workflow

Build your own Freshworks CRM and GitLab integration

Create custom Freshworks CRM and GitLab workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

Freshworks CRM supported actions

Create

Create an account

Delete

Delete an account

Get

Retrieve an account

Get Many

Retrieve many accounts

Update

Update an account

Create

Create an appointment

Delete

Delete an appointment

Get

Retrieve an appointment

Get Many

Retrieve many appointments

Update

Update an appointment

Create

Create a contact

Delete

Delete a contact

Get

Retrieve a contact

Get Many

Retrieve many contacts

Update

Update a contact

Create

Create a deal

Delete

Delete a deal

Get

Retrieve a deal

Get Many

Retrieve many deals

Update

Update a deal

Create

Create a note

Delete

Delete a note

Update

Update a note

Get

Retrieve a sales activity

Get Many

Retrieve many sales activities

Query

Search for records by entering search queries of your choice

Lookup

Search for the name or email address of records

Create

Create a task

Delete

Delete a task

Get

Retrieve a task

Get Many

Retrieve many tasks

Update

Update a task

GitLab supported actions

File
Issue
Release
Repository
User

Create

Create a new file in repository

Delete

Delete a file in repository

Edit

Edit a file in repository

Get

Get the data of a single file

List

List contents of a folder

Create

Create a new issue

Create Comment

Create a new comment on an issue

Edit

Edit an issue

Get

Get the data of a single issue

Lock

Lock an issue

Create

Create a new release

Delete

Delete a release

Get

Get a release

Get Many

Get many releases

Update

Update a release

Get

Get the data of a single repository

Get Issues

Returns issues of a repository

Get Repositories

Returns the repositories of a user

Freshworks CRM and GitLab integration details

Freshsales is a powerful CRM (Customer Relationships Management) system that helps you personalize engagement and shorten your sales cycle. It is an award-winning software used by thousands of businesses. As a comprehensive solution, it reduces IT complexity & cost, and offers a complete view of your customers.

Freshworks CRM node docs + examples

Freshworks CRM credential docs

See Freshworks CRM integrations

Related categories

Marketing

Sales

GitLab is the best tool for teams of developers. It brings them together from planning to production to decrease cycle times, save costs, boost security, and enhance their output. It serves as an open-source code repository and collaborative software development platform for major DevOps and DevSecOps projects.

GitLab node docs + examples

GitLab credential docs

See GitLab integrations

Related categories

Development

Other integrations with Freshworks CRM