Can Freshworks CRM connect with Mux?

Yes, Freshworks CRM can connect with Mux using n8n.io. With n8n, you can create workflows that automate tasks and transfer data between Freshworks CRM and Mux. Configure nodes for Freshworks CRM and Mux in the n8n interface, specifying actions and triggers to set up their connection.

Can I use Freshworks CRM’s API with n8n?

Yes, with n8n, you can programmatically interact with Freshworks CRM’s API via pre-defined supported actions or raw HTTP requests. With the HTTP Request node, you create a REST API call. You need to understand basic API terminology and concepts.

Can I use Mux’s API with n8n?

Yes, with n8n, you can programmatically interact with Mux’s API via pre-defined supported actions or raw HTTP requests. With the HTTP Request node, you create a REST API call. You need to understand basic API terminology and concepts.

Is n8n secure for integrating Freshworks CRM and Mux?

Yes, it is safe to use n8n to integrate Freshworks CRM and Mux. n8n offers various features to ensure the safe handling of your data. These include encrypted data transfers, secure credential storage, RBAC functionality, and compliance with industry-standard security practices (SOC2 compliant). For hosted plans, data is stored within the EU on servers located in Frankfurt, Germany. You can also host it on your own infrastructure for added control. Learn more about n8n’s security practices here.

How to get started with Freshworks CRM and Mux integration in n8n.io?

To start integrating Freshworks CRM and Mux in n8n, you have different options depending on how you intend to use it: n8n Cloud: hosted solution, no need to install anything. Self-host: recommended method for full-control or customized use cases. Unlike other platforms that charge per operation, step, or task, n8n charges only for full workflow executions. This approach guarantees predictable costs and scalability, no matter the complexity or volume of your workflows.

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Freshworks CRM

Mux

Freshworks CRM and Mux integration

Save yourself the work of writing custom integrations for Freshworks CRM and Mux and use n8n instead. Build adaptable and scalable Marketing, and Sales workflows that work with your technology stack. All within a building experience you will love.

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How to connect Freshworks CRM and Mux

Step 1: Create a new workflow
Step 2: Add and configure nodes
Step 3: Connect
Step 4: Customize and extend your integration
Step 5: Test and activate your workflow

Step 1: Create a new workflow and add the first step

In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.

Freshworks CRM and Mux integration: Create a new workflow and add the first step

Step 2: Add and configure Freshworks CRM and Mux nodes (using the HTTP Request node)

You can find the Freshworks CRM node in the nodes panel and drag it onto your workflow canvas. To add the Mux app to the workflow select the HTTP Request node and use the generic authentication method to make custom API calls to Mux. Configure Mux and Freshworks CRM one by one: input data on the left, parameters in the middle, and output data on the right.

Freshworks CRM and Mux integration: Add and configure Freshworks CRM and Mux nodes

Step 3: Connect Freshworks CRM and Mux

A connection establishes a link between Freshworks CRM and Mux (or vice versa) to route data through the workflow. Data flows from the output of one node to the input of another. You can have single or multiple connections for each node.

Freshworks CRM and Mux integration: Connect Freshworks CRM and Mux

Step 4: Customize and extend your Freshworks CRM and Mux integration

Use n8n's core nodes such as If, Split Out, Merge, and others to transform and manipulate data. Write custom JavaScript or Python in the Code node and run it as a step in your workflow. Connect Freshworks CRM and Mux with any of n8n’s 1000+ integrations, and incorporate advanced AI logic into your workflows.

Freshworks CRM and Mux integration: Customize and extend your Freshworks CRM and Mux integration

Step 5: Test and activate your Freshworks CRM and Mux workflow

Save and run the workflow to see if everything works as expected. Based on your configuration, data should flow from Freshworks CRM to Mux or vice versa. Easily debug your workflow: you can check past executions to isolate and fix the mistake. Once you've tested everything, make sure to save your workflow and activate it.

Freshworks CRM and Mux integration: Test and activate your Freshworks CRM and Mux workflow

Build your own Freshworks CRM and Mux integration

Create custom Freshworks CRM and Mux workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

Freshworks CRM supported actions

Create

Create an account

Delete

Delete an account

Get

Retrieve an account

Get Many

Retrieve many accounts

Update

Update an account

Create

Create an appointment

Delete

Delete an appointment

Get

Retrieve an appointment

Get Many

Retrieve many appointments

Update

Update an appointment

Create

Create a contact

Delete

Delete a contact

Get

Retrieve a contact

Get Many

Retrieve many contacts

Update

Update a contact

Create

Create a deal

Delete

Delete a deal

Get

Retrieve a deal

Get Many

Retrieve many deals

Update

Update a deal

Create

Create a note

Delete

Delete a note

Update

Update a note

Get

Retrieve a sales activity

Get Many

Retrieve many sales activities

Query

Search for records by entering search queries of your choice

Lookup

Search for the name or email address of records

Create

Create a task

Delete

Delete a task

Get

Retrieve a task

Get Many

Retrieve many tasks

Update

Update a task

Supported API Endpoints for Mux

To set up Mux integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to Mux to query the data you need using the API endpoint URLs you provide.

Create signing key

Creates a new signing key pair.

POST

/system/v1/signing-keys

Create signing key

Creates a new signing key.

POST

/api/v1/signing-keys

Retrieve signing key

Retrieves a specific signing key.

GET

/api/v1/signing-keys/{key_id}

Retrieve a signing key

Retrieves the details of a signing key that has previously been created.

GET

/system/v1/signing-keys/{SIGNING_KEY_ID}

Create signing key

Creates a new signing key.

POST

#system/operation/create-signing-key

List signing keys

Retrieves a list of signing keys.

GET

#system/operation/list-signing-keys

Retrieve signing key

Retrieves a specific signing key by its ID.

GET

#system/operation/get-signing-key

Delete signing key

Deletes a specific signing key by its ID.

DELETE

#system/operation/delete-signing-key

Create signing key

Creates a new signing key.

POST

/system/operation/create-signing-key

List signing keys

Retrieves a list of signing keys.

GET

/system/operation/list-signing-keys

Retrieve signing key

Retrieves a specific signing key.

GET

/system/operation/get-signing-key

Delete signing key

Deletes a specific signing key.

DEL

/system/operation/delete-signing-key

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Mux official documentation to get a full list of all API endpoints and verify the scraped ones!

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Create an asset

Creates a new asset.

POST

/api/v1/assets

Retrieve an asset

Retrieves a specific asset.

GET

/api/v1/assets/{asset_id}

Create asset

Create a new Mux Video asset.

POST

/video/v1/assets

Retrieve asset

Retrieves the details of a specific asset.

GET

/video/v1/assets/{ASSET_ID}

Retrieve asset input info

Returns a list of the input objects that were used to create the asset along with any settings that were applied to each input.

GET

/video/v1/assets/{ASSET_ID}/input-info

Create playback ID

Creates a playback ID that can be used to stream the asset to a viewer.

POST

/video/v1/assets/{ASSET_ID}/playback-ids

Retrieve a playback ID

Retrieves information about the specified playback ID.

GET

/video/v1/assets/{ASSET_ID}/playback-ids/{PLAYBACK_ID}

Update MP4 support

Allows you to add or remove mp4 support for assets that were created without it.

PUT

/video/v1/assets/{ASSET_ID}/mp4-support

Update master access

Adds temporary access to the master version of the asset for 24 hours.

PUT

/video/v1/assets/{ASSET_ID}/master-access

Create asset track

Adds an asset track, such as subtitles or alternate audio, to an asset.

POST

/video/v1/assets/{ASSET_ID}/tracks

Create an asset

Creates a new asset for video storage.

POST

#video/operation/create-asset

List assets

Retrieves a list of assets.

GET

#video/operation/list-assets

Retrieve an asset

Retrieves a specific asset by its ID.

GET

#video/operation/get-asset

Delete an asset

Deletes a specific asset by its ID.

DELETE

#video/operation/delete-asset

Update an asset

Updates the details of an existing asset.

PATCH

#video/operation/update-asset

Create asset

Creates a new asset.

POST

/video/operation/create-asset

List assets

Retrieves a list of assets.

GET

/video/operation/list-assets

Retrieve asset

Retrieves a specific asset.

GET

/video/operation/get-asset

Delete asset

Deletes a specific asset.

DEL

/video/operation/delete-asset

These API endpoints were generated using n8n

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Create a live stream

Creates a new live stream.

POST

/api/v1/live-streams

Retrieve a live stream

Retrieves a specific live stream.

GET

/api/v1/live-streams/{live_stream_id}

Create a live stream

Creates a new live stream.

POST

#video/operation/create-live-stream

List live streams

Retrieves a list of live streams.

GET

#video/operation/list-live-streams

Retrieve a live stream

Retrieves a specific live stream by its ID.

GET

#video/operation/get-live-stream

Delete a live stream

Deletes a specific live stream by its ID.

DELETE

#video/operation/delete-live-stream

Update a live stream

Updates an existing live stream.

PATCH

#video/operation/update-live-stream

Create live stream

Creates a new live stream.

POST

/video/operation/create-live-stream

List live streams

Retrieves a list of live streams.

GET

/video/operation/list-live-streams

Retrieve live stream

Retrieves a specific live stream.

GET

/video/operation/get-live-stream

Delete live stream

Deletes a specific live stream.

DEL

/video/operation/delete-live-stream

These API endpoints were generated using n8n

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List playback restrictions

Retrieve a list of playback restrictions.

GET

/video/operation/list-playback-restrictions

Create a playback restriction

Create a new playback restriction.

POST

/video/operation/create-playback-restriction

Delete a playback restriction

Remove an existing playback restriction.

DELETE

/video/operation/delete-playback-restriction

Retrieve a playback restriction

Get details for a specific playback restriction.

GET

/video/operation/get-playback-restriction

Update the referrer playback restriction

Modify the referrer playback restriction settings.

PUT

/video/operation/update-referrer-domain-restriction

Update the user agent restriction

Change the user agent restriction settings.

PUT

/video/operation/update-user-agent-restriction

Create playback restriction

Create a new playback restriction for videos.

POST

#video/operation/create-playback-restriction

List playback restrictions

Retrieve a list of playback restrictions.

GET

#video/operation/list-playback-restrictions

Delete playback restriction

Delete a specific playback restriction.

DEL

#video/operation/delete-playback-restriction

Retrieve playback restriction

Retrieve details of a specific playback restriction.

GET

#video/operation/get-playback-restriction

Update referrer playback restriction

Update the referrer domain for a playback restriction.

PUT

#video/operation/update-referrer-domain-restriction

Update user agent restriction

Update the user agent for a playback restriction.

PUT

#video/operation/update-user-agent-restriction

These API endpoints were generated using n8n

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List DRM configurations

Retrieve a list of DRM configurations.

GET

/video/operation/list-drm-configurations

Retrieve a DRM configuration

Get details for a specific DRM configuration.

GET

/video/operation/get-drm-configuration

List DRM configurations

Retrieve a list of DRM configurations.

GET

#video/operation/list-drm-configurations

Retrieve DRM configuration

Retrieve details of a specific DRM configuration.

GET

#video/operation/get-drm-configuration

These API endpoints were generated using n8n

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List transcription vocabularies

Retrieve a list of transcription vocabularies.

GET

/video/operation/list-transcription-vocabularies

Create a transcription vocabulary

Create a new transcription vocabulary.

POST

/video/operation/create-transcription-vocabulary

Retrieve a transcription vocabulary

Get details for a specific transcription vocabulary.

GET

/video/operation/get-transcription-vocabulary

Delete a transcription vocabulary

Remove an existing transcription vocabulary.

DELETE

/video/operation/delete-transcription-vocabulary

Update a transcription vocabulary

Modify an existing transcription vocabulary.

PUT

/video/operation/update-transcription-vocabulary

Create transcription vocabulary

Create a new transcription vocabulary.

POST

#video/operation/create-transcription-vocabulary

List transcription vocabularies

Retrieve a list of transcription vocabularies.

GET

#video/operation/list-transcription-vocabularies

Retrieve transcription vocabulary

Retrieve details of a specific transcription vocabulary.

GET

#video/operation/get-transcription-vocabulary

Delete transcription vocabulary

Delete a specific transcription vocabulary.

DEL

#video/operation/delete-transcription-vocabulary

Update transcription vocabulary

Update a specific transcription vocabulary.

PUT

#video/operation/update-transcription-vocabulary

These API endpoints were generated using n8n

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List web inputs

Retrieve a list of web inputs.

GET

/video/operation/list-web-inputs

Create a new web input

Create a new web input.

POST

/video/operation/create-web-input

Create a new web input

Creates a new web input resource.

POST

#video/operation/create-web-input

List web inputs

Retrieves a list of web inputs.

GET

#video/operation/list-web-inputs

Create new web input

Create a new web input.

POST

#video/operation/create-web-input

These API endpoints were generated using n8n

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List Incidents

List all incidents.

GET

/data/operation/list-incidents

Get an Incident

Retrieve details of a specific incident.

GET

/data/operation/get-incident

List Related Incidents

List incidents related to a specific incident.

GET

/data/operation/list-related-incidents

These API endpoints were generated using n8n

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Create a new direct upload URL

Creates a new URL for direct upload.

POST

#video/operation/create-direct-upload

List direct uploads

Retrieves a list of direct uploads.

GET

#video/operation/list-direct-uploads

Create new direct upload URL

Creates a new direct upload URL.

POST

/video/operation/create-direct-upload

List direct uploads

Retrieves a list of direct uploads.

GET

/video/operation/list-direct-uploads

These API endpoints were generated using n8n

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Export raw Mux data

Overview of exporting raw Mux data.

GET

/guides/export-raw-data

Export raw video view data

Overview of how to export raw video view data.

GET

/guides/export-raw-video-view-data

Track video engagement

Track your video engagement and performance.

GET

/guides/track-your-video-performance

Setup alerts

Overview of setting up alerts.

GET

/guides/setup-alerts

Make your data actionable

Make your data actionable with metadata.

GET

/guides/make-your-data-actionable-with-metadata

Ensure privacy compliance

Ensure privacy compliance for your data.

GET

/guides/ensure-data-privacy-compliance

Integrate custom domain

Integrate a Data custom domain.

GET

/guides/integrate-a-data-custom-domain

Understand metric definitions

Overview of metric definitions used in data analysis.

GET

/guides/understand-metric-definitions

These API endpoints were generated using n8n

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List Usage

Retrieve a list of delivery usage data.

GET

#video/operation/list-delivery-usage

These API endpoints were generated using n8n

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Freshworks CRM and Mux integration details

Freshsales is a powerful CRM (Customer Relationships Management) system that helps you personalize engagement and shorten your sales cycle. It is an award-winning software used by thousands of businesses. As a comprehensive solution, it reduces IT complexity & cost, and offers a complete view of your customers.

Freshworks CRM node docs + examples

Freshworks CRM credential docs

See Freshworks CRM integrations

Related categories

Marketing

Sales

Mux is a video platform with a primary focus on APIs, expertly crafted to enable development teams of all levels to achieve high-quality video streaming and analytics capabilities.

Using generic authentication

See Mux integrations

Related categories

Marketing

Other integrations with Freshworks CRM