Google Sheets and Redis integration

This n8n template uses a Telegram chatbot to conduct a Product Satisfaction Survey and fetches questions and stores answers in a Google sheet. It augments an AI Agent to ask follow-up questions to engage the user and uncover more insights in their responses. This template is intended to demonstrate how you'd realistically approach a workflow where there is structured conversation (static questions) but you still want to include an free-form element (follow-up questions) which can only be accomplished via AI. Check out an example Survey results: https://docs.google.com/spreadsheets/d/e/2PACX-1vQWcREg75CzbZd8loVI12s-DzSTj3NE_02cOCpAh7umj0urazzYCfzPpYvvh7jqICWZteDTALzBO46i/pubhtml?gid=0&single=true How it works A chat session is started with the user who needs to enter the bot command "/next" to start the survey. Once started, the template pulls in questions from a google sheet to ask the user. Questions are asked in sequence from left column to right column. When the user answers the question, a text classifier node is used to determine if a follow-up question could be asked. If so, a mini conversation is initiated by the AI agent to get more details. If not, the survey proceeds to the next question. All answers and mini-conversations are recorded in the Google Sheet under the respective question. When all questions are answered, the template will stop the survey and give the user a chance to restart. How to use You'll need to setup a Telegram bot (see docs) Create a google sheet with an ID column. Populate the rest of the columns with your survey questions (see sample) Ensure you have a Redis instance to capture state. Either self-host or sign-up to Upstash for a free account. Update the "Set Variable" node with your google sheet ID and survey title. Share your bot to allow others to participate in your survey. Requirements Telegram for Chatbot Google Sheets for Survey questions and answers Redis for State Management and Chat Memory Community+ license and above for Execution data node - you can remove this node if you don't have this licence. Customising this workflow Not using Telegram? This template technically works with other chat apps such as Whatsapp, wechat and even n8n's hosted chat! This state management pattern can also be applied to other use-cases and scenarios. Try it for other types of surveys!

🐶🤖 AI Agent for Pet Shops – Automate Customer Service & Bookings! 🐾💡 Transform Your Pet Shop with AI-Powered Automation! 🚀 Enhance customer experience and optimize operations with this n8n AI Agent designed for pet shops. 📲🐾 Automate client interactions, appointment scheduling, and service recommendations—saving time and increasing revenue! 🔹 Key Features: ✅ Instant WhatsApp responses – AI-powered chatbot handles customer inquiries. 💬 ✅ Automated appointment scheduling – Clients can book services hassle-free. 📅✂️ ✅ Personalized reminders – Reduce no-shows with automated notifications. 📢🐾 ✅ Customer data & service history management – Track interactions effortlessly. 📊📁 ✅ Product & service recommendations – Improve sales with smart suggestions. 🎁🐶 📌 How It Works 1️⃣ The workflow captures customer inquiries via WhatsApp. 2️⃣ AI processes requests, provides information, and offers booking options. 3️⃣ Clients can schedule grooming, vet visits, or other services in seconds. 4️⃣ Automated reminders ensure appointments are remembered. 5️⃣ Customer data is stored for better service personalization. ⚙️ Setup & Customization 🔧 Connect your WhatsApp API (evolution) for instant messaging. 🔧 Integrate with Google Calendar for appointment booking. 🔧 Customize reminders, services, and pricing rules to fit your business. 💡 Reduce manual work, improve customer satisfaction, and scale your pet shop with AI automation! 🐶🤖 [PT-BR] Agente de IA para Pet Shops – Atendimento e Agendamentos Automatizados! 🐾💡 Transforme Seu Pet Shop com Automação Inteligente! 🚀 Otimize o atendimento ao cliente e agilize processos com este Agente de IA para n8n. 📲🐾 Automatize interações, agendamentos e recomendações de serviços—economizando tempo e aumentando as vendas! 🔹 Principais Funcionalidades: ✅ Atendimento automático no WhatsApp – IA responde clientes instantaneamente. 💬 ✅ Agendamento de serviços automatizado – Clientes marcam banho, tosa ou consultas facilmente. 📅✂️ ✅ Lembretes personalizados – Reduza faltas com notificações automáticas. 📢🐾 ✅ Gestão de clientes e histórico de serviços – Controle dados de forma eficiente. 📊📁 ✅ Sugestão de produtos e serviços – Venda mais com recomendações inteligentes. 🎁🐶 📌 Como Funciona 1️⃣ O fluxo recebe perguntas dos clientes via WhatsApp. 2️⃣ A IA processa os pedidos e fornece opções de agendamento. 3️⃣ O cliente escolhe o serviço desejado e agenda em segundos. 4️⃣ Lembretes automáticos garantem que os clientes não esqueçam os horários. 5️⃣ O histórico do cliente é salvo para oferecer um atendimento mais personalizado. ⚙️ Configuração e Personalização 🔧 Conecte sua API do WhatsApp (evolution) para interação automática. 🔧 Integre ao Google Calendar para gerenciar agendamentos. 🔧 Personalize valores, serviços e regras de envio de lembretes conforme sua necessidade. 💡 Automatize processos, melhore a experiência do cliente e escale seu pet shop com IA! 🚀

This n8n template combines an AI agent with n8n's multi-page forms to create a novel interaction which allows automated question-and-answer sessions. One of the more obvious use-cases of this interaction is what I'm calling the AI interviewer. You can read the full post here: https://community.n8n.io/t/build-your-own-ai-interview-agents-with-n8n-forms/62312 Live demo here: https://jimleuk.app.n8n.cloud/form/driving-lessons-survey How it works A form trigger is used to start the interview and a new session is created in redis to capture the transcript. An AI agent is then tasked to ask questions to the user regarding the topic of the interview. This is setup as a loop so the questions never stop unless the user wishes to end the interview. Each answer is recorded in our session set up earlier between questions. When the user requests to end the interview we break the loop and show the interview completion screen. Finally, the session is then saved in a Google Sheet which can then be shared with team members and for the purpose of data analysis. How to use You'll need to be on a n8n instance that is accessible to your target audience. Not technical enough to setup your own server? Try out n8n cloud and instantly deploy template! Remember to activate the workflow so the form trigger is published and available for users to use. Requirements Groq LLM for AI agent. Feel free to swap this out for any other LLM. Redis(-compatible) storage for capturing sessions Customising this workflow The next step would be adding tools! AI interviews with knowledge retrieval could definitely open up other possibilities. Eg. An onboarding wizard generating questions by pulling facts from internal knowledgebase.