PostHog and Zammad integration

Save yourself the work of writing custom integrations for PostHog and Zammad and use n8n instead. Build adaptable and scalable Analytics, Development, and Communication workflows that work with your technology stack. All within a building experience you will love.

Get started

See n8n in action

How to connect PostHog and Zammad

Step 1: Create a new workflow
Step 2: Add and configure nodes
Step 3: Connect
Step 4: Customize and extend your integration
Step 5: Test and activate your workflow

Step 1: Create a new workflow and add the first step

In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.

PostHog and Zammad integration: Create a new workflow and add the first step

Step 2: Add and configure PostHog and Zammad nodes

You can find PostHog and Zammad in the nodes panel. Drag them onto your workflow canvas, selecting their actions. Click each node, choose a credential, and authenticate to grant n8n access. Configure PostHog and Zammad nodes one by one: input data on the left, parameters in the middle, and output data on the right.

PostHog and Zammad integration: Add and configure PostHog and Zammad nodes

Step 3: Connect PostHog and Zammad

A connection establishes a link between PostHog and Zammad (or vice versa) to route data through the workflow. Data flows from the output of one node to the input of another. You can have single or multiple connections for each node.

PostHog and Zammad integration: Connect PostHog and Zammad

Step 4: Customize and extend your PostHog and Zammad integration

Use n8n's core nodes such as If, Split Out, Merge, and others to transform and manipulate data. Write custom JavaScript or Python in the Code node and run it as a step in your workflow. Connect PostHog and Zammad with any of n8n’s 1000+ integrations, and incorporate advanced AI logic into your workflows.

PostHog and Zammad integration: Customize and extend your PostHog and Zammad integration

Step 5: Test and activate your PostHog and Zammad workflow

Save and run the workflow to see if everything works as expected. Based on your configuration, data should flow from PostHog to Zammad or vice versa. Easily debug your workflow: you can check past executions to isolate and fix the mistake. Once you've tested everything, make sure to save your workflow and activate it.

PostHog and Zammad integration: Test and activate your PostHog and Zammad workflow

Build your own PostHog and Zammad integration

Create custom PostHog and Zammad workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

PostHog supported actions

Alias
Event
Identity
Track

Create

Create an alias

Create

Create an event

Create

Page

Track a page

Screen

Track a screen

Zammad supported actions

Group
Organization
Ticket
User

Create

Create a group

Delete

Delete a group

Get

Retrieve a group

Get Many

Get many groups

Update

Update a group

Create

Create an organization

Delete

Delete an organization

Get

Retrieve an organization

Get Many

Retrieve many organizations

Update

Update an organization

Create

Create a ticket

Delete

Delete a ticket

Get

Retrieve a ticket

Get Many

Retrieve many tickets

Create

Create a user

Delete

Delete a user

Get

Retrieve a user

Get Many

Retrieve many users

Get Self

Retrieve currently logged-in user

Update

Update a user

PostHog and Zammad integration details

PostHog is an open-source platform built on the modern data stack, offering a suite of product analytics and data solutions. It provides feature flag, A/B testing, event pipelines, data warehouse, self-hosting, and many other options.

PostHog node docs + examples

PostHog credential docs

See PostHog integrations

Related categories

Analytics

Development

Zammad is an intuitive, quick, and easy open-source helpdesk system that lets you manage all of your company's communication channels from within the same platform. Connect all your communication channels, easily grant user rights, and receive helpful reporting. Have everything under control and your customers under your spell.

Zammad node docs + examples

Zammad credential docs

See Zammad integrations

Related categories

Communication