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Slack
Trengo
integrationSlack node
integrationTrengo node
HTTP Request

Slack and Trengo integration

Save yourself the work of writing custom integrations for Slack and Trengo and use n8n instead. Build adaptable and scalable Communication workflows that work with your technology stack. All within a building experience you will love.

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How to connect Slack and Trengo

  • Step 1: Create a new workflow
  • Step 2: Add and configure nodes
  • Step 3: Connect
  • Step 4: Customize and extend your integration
  • Step 5: Test and activate your workflow

Step 1: Create a new workflow and add the first step

In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.

Slack and Trengo integration: Create a new workflow and add the first step

Step 2: Add and configure Slack and Trengo nodes (using the HTTP Request node)

You can find the Slack node in the nodes panel and drag it onto your workflow canvas. To add the Trengo app to the workflow select the HTTP Request node and use the generic authentication method to make custom API calls to Trengo. Configure Trengo and Slack one by one: input data on the left, parameters in the middle, and output data on the right.

Slack and Trengo integration: Add and configure Slack and Trengo nodes

Step 3: Connect Slack and Trengo

A connection establishes a link between Slack and Trengo (or vice versa) to route data through the workflow. Data flows from the output of one node to the input of another. You can have single or multiple connections for each node.

Slack and Trengo integration: Connect Slack and Trengo

Step 4: Customize and extend your Slack and Trengo integration

Use n8n's core nodes such as If, Split Out, Merge, and others to transform and manipulate data. Write custom JavaScript or Python in the Code node and run it as a step in your workflow. Connect Slack and Trengo with any of n8n’s 1000+ integrations, and incorporate advanced AI logic into your workflows.

Slack and Trengo integration: Customize and extend your Slack and Trengo integration

Step 5: Test and activate your Slack and Trengo workflow

Save and run the workflow to see if everything works as expected. Based on your configuration, data should flow from Slack to Trengo or vice versa. Easily debug your workflow: you can check past executions to isolate and fix the mistake. Once you've tested everything, make sure to save your workflow and activate it.

Slack and Trengo integration: Test and activate your Slack and Trengo workflow

Build your own Slack and Trengo integration

Create custom Slack and Trengo workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

Slack supported actions

  • Channel
  • File
  • Message
  • Reaction
  • Star
  • User
  • User Group
Archive
Archives a conversation
Close
Closes a direct message or multi-person direct message
Create
Initiates a public or private channel-based conversation
Get
Get information about a channel
Get Many
Get many channels in a Slack team
History
Get a conversation's history of messages and events
Invite
Invite a user to a channel
Join
Joins an existing conversation
Kick
Removes a user from a channel
Leave
Leaves a conversation
Member
List members of a conversation
Open
Opens or resumes a direct message or multi-person direct message
Rename
Renames a conversation
Replies
Get a thread of messages posted to a channel
Set Purpose
Sets the purpose for a conversation
Set Topic
Sets the topic for a conversation
Unarchive
Unarchives a conversation
Get
Get Many
Get & filters team files
Upload
Create or upload an existing file
Delete
Get Permalink
Search
Send
Send and Wait for Approval
Update
Add
Adds a reaction to a message
Get
Get the reactions of a message
Remove
Remove a reaction of a message
Add
Add a star to an item
Delete
Delete a star from an item
Get Many
Get many stars of autenticated user
Get
Get information about a user
Get Many
Get a list of many users
Get User's Profile
Get a user's profile
Get User's Status
Get online status of a user
Update User's Profile
Update a user's profile
Create
Disable
Enable
Get Many
Update

Supported API Endpoints for Trengo

To set up Trengo integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to Trengo to query the data you need using the API endpoint URLs you provide.

  • Tickets
  • Contacts
  • Profiles
  • Messages
  • Voip
  • Help centers
  • Quick replies
  • Labels
  • Users
  • Categories
  • Articles
  • Custom fields
  • Webhooks
  • Ticket results
  • Contact groups
  • Teams
  • Quick actions
  • Help center
  • Blocks
  • Sections
List all tickets
Retrieve a list of all tickets.
GET
/reference/list-all-tickets
Create a ticket
Create a new ticket in the system.
POST
/reference/create-a-ticket
Assign a ticket
Assign an existing ticket to a user.
POST
/reference/assign-a-ticket
Close a ticket
Close an existing ticket.
POST
/reference/close-a-ticket
Reopen a ticket
Reopen a previously closed ticket.
POST
/reference/reopen-a-ticket
List all messages
Retrieve a list of all messages associated with tickets.
GET
/reference/list-all-messages
Delete a ticket
Remove a specific ticket.
DELETE
/reference/delete-a-ticket
List all tickets
Retrieve a list of all tickets.
GET
/api/v2/tickets
Assign ticket
Assign a ticket to a user.
POST
/api/v2/tickets/assign
Close ticket
Close an existing ticket.
POST
/api/v2/tickets/close
Reopen ticket
Reopen a previously closed ticket.
POST
/api/v2/tickets/reopen
Delete ticket
Delete a specific ticket.
DELETE
/api/v2/tickets/{ticketId}

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow
Or explore 800+ other templates here
List contacts
Retrieve a list of all contacts.
GET
/reference/as
Create a contact
Create a new contact in the system.
POST
/reference/create-update-a-user
Delete a contact
Remove a specific contact.
DELETE
/reference/delete-a-user
List contacts
Retrieve a list of all contacts.
GET
/api/v2/contacts

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow
Or explore 800+ other templates here
Create a profile
Create a new profile in the system.
POST
/reference/create-a-profile
List profiles
Retrieve a list of all profiles.
GET
/reference/list-contacts
List profiles
Retrieve a list of all profiles.
GET
/api/v2/profiles

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow
Or explore 800+ other templates here
Import text message
Import a text message into the system.
POST
/reference/import-message

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow
Or explore 800+ other templates here
List all voip calls
Retrieve a list of all VoIP calls made.
GET
/reference/list-all-voip-calls
Get a voip call
This endpoint retrieves details of a specific voip call.
GET
/reference/get-a-voip-call

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow
Or explore 800+ other templates here
List all help centers
Retrieve a list of all help centers available.
GET
/reference/list-all-help-centers
Create a help center
This endpoint creates a new help center.
POST
/reference/create-a-help-center

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow
Or explore 800+ other templates here
List all quick replies
Retrieve a list of all quick replies created.
GET
/reference/list-all-quick-replies
Create a quick reply
This endpoint creates a new quick reply.
POST
/reference/create-a-quick-reply

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow
Or explore 800+ other templates here
List all labels
Retrieve a list of all labels.
GET
/reference/list-all-labels
Create a label
Create a new label.
POST
/reference/create-a-label
Delete a label
Remove a specific label.
DELETE
/reference/delete-a-label

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow
Or explore 800+ other templates here
List all users
Retrieve a list of all users.
GET
/reference/list-all-users
Create a user
This endpoint creates a new user.
POST
/reference/create-a-team

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow
Or explore 800+ other templates here
Create a category
This endpoint creates a new category.
POST
/reference/create-a-category
Get category
Retrieve a specific category.
GET
/reference/get-a-category
Update category
Update an existing category.
PUT
/reference/update-a-category

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow
Or explore 800+ other templates here
Create an article
This endpoint creates a new article.
POST
/reference/create-an-article
List articles
Retrieve a list of all articles.
GET
/reference/list-all-articles
Get article
Retrieve a specific article.
GET
/reference/get-an-article
Update article
Update an existing article.
PUT
/reference/update-an-article

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow
Or explore 800+ other templates here
Create a custom field
This endpoint creates a new custom field.
POST
/reference/create-a-custom-field

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow
Or explore 800+ other templates here
Create a webhook
This endpoint creates a new webhook.
POST
/reference/create-a-webhook
List all webhooks
Retrieve a list of all webhooks set up in the system.
GET
/reference/list-all-webhooks

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow
Or explore 800+ other templates here
Create a ticket result
This endpoint creates a new ticket result.
POST
/reference/create-a-ticket-result

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow
Or explore 800+ other templates here
Create a contact group
This endpoint creates a new contact group.
POST
/reference/create-a-contact-group

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow
Or explore 800+ other templates here
Create a team
This endpoint creates a new team.
POST
/reference/create-a-team-1

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow
Or explore 800+ other templates here
Send a message
This endpoint sends a message.
POST
/reference/send-a-message-1

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow
Or explore 800+ other templates here
List all help centers
Retrieve a list of all help centers.
GET
/api/v2/help-centers
Get help center
Retrieve a specific help center.
GET
/reference/get-a-help-center
Update help center
Update an existing help center.
PUT
/reference/update-a-help-center

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow
Or explore 800+ other templates here
List blocks
Retrieve a list of all blocks.
GET
/reference/list-all-blocks
Get block
Retrieve a specific block.
GET
/reference/get-a-block
Create block
Create a new block.
POST
/reference/create-a-block

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow
Or explore 800+ other templates here
Create section
Create a new section.
POST
/reference/create-a-section
Update section
Update an existing section.
PUT
/reference/update-a-section

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow
Or explore 800+ other templates here

Slack and Trengo integration details

integrationSlack node
Slack

Slack is a powerful collaboration tool for businesses of all sizes. It brings team communication and collaboration into one place so you can get more work done, whether you belong to a large enterprise or a small business.

integrationTrengo node
HTTP Request
Trengo

Trengo is a platform that combines multiple communication channels into one unified inbox. It helps businesses manage their customer interactions more efficiently, allowing them to provide quick and seamless support across channels like email, social media, chat, and phone calls.

Other integrations with Slack
Slack node
Slack node
Slack node
Slack node

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FAQs

  • Can Slack connect with Trengo?

  • Can I use Slack’s API with n8n?

  • Can I use Trengo’s API with n8n?

  • Is n8n secure for integrating Slack and Trengo?

  • How to get started with Slack and Trengo integration in n8n.io?

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