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Trengo
X (Formerly Twitter)
integrationTrengo node
HTTP Request
integrationX (Formerly Twitter) node

Trengo and X (Formerly Twitter) integration

Save yourself the work of writing custom integrations for Trengo and X (Formerly Twitter) and use n8n instead. Build adaptable and scalable Communication, and Marketing workflows that work with your technology stack. All within a building experience you will love.

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How to connect Trengo and X (Formerly Twitter)

  • Step 1: Create a new workflow
  • Step 2: Add and configure nodes
  • Step 3: Connect
  • Step 4: Customize and extend your integration
  • Step 5: Test and activate your workflow

Step 1: Create a new workflow and add the first step

In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.

Trengo and X (Formerly Twitter) integration: Create a new workflow and add the first step

Step 2: Add and configure X (Formerly Twitter) and Trengo nodes (using the HTTP Request node)

You can find the X (Formerly Twitter) node in the nodes panel and drag it onto your workflow canvas. To add the Trengo app to the workflow select the HTTP Request node and use the generic authentication method to make custom API calls to Trengo. Configure Trengo and X (Formerly Twitter) one by one: input data on the left, parameters in the middle, and output data on the right.

X (Formerly Twitter) and Trengo integration: Add and configure X (Formerly Twitter) and Trengo nodes

Step 3: Connect X (Formerly Twitter) and Trengo

A connection establishes a link between X (Formerly Twitter) and Trengo (or vice versa) to route data through the workflow. Data flows from the output of one node to the input of another. You can have single or multiple connections for each node.

X (Formerly Twitter) and Trengo integration: Connect X (Formerly Twitter) and Trengo

Step 4: Customize and extend your X (Formerly Twitter) and Trengo integration

Use n8n's core nodes such as If, Split Out, Merge, and others to transform and manipulate data. Write custom JavaScript or Python in the Code node and run it as a step in your workflow. Connect X (Formerly Twitter) and Trengo with any of n8n’s 1000+ integrations, and incorporate advanced AI logic into your workflows.

X (Formerly Twitter) and Trengo integration: Customize and extend your X (Formerly Twitter) and Trengo integration

Step 5: Test and activate your Trengo and X (Formerly Twitter) workflow

Save and run the workflow to see if everything works as expected. Based on your configuration, data should flow from Trengo to X (Formerly Twitter) or vice versa. Easily debug your workflow: you can check past executions to isolate and fix the mistake. Once you've tested everything, make sure to save your workflow and activate it.

X (Formerly Twitter) and Trengo integration: Test and activate your X (Formerly Twitter) and Trengo workflow

Build your own Trengo and X (Formerly Twitter) integration

Create custom Trengo and X (Formerly Twitter) workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

Supported API Endpoints for Trengo

To set up Trengo integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to Trengo to query the data you need using the API endpoint URLs you provide.

  • Tickets
  • Contacts
  • Profiles
  • Messages
  • Voip
  • Help centers
  • Quick replies
  • Labels
  • Users
  • Categories
  • Articles
  • Custom fields
  • Webhooks
  • Ticket results
  • Contact groups
  • Teams
  • Quick actions
  • Help center
  • Blocks
  • Sections
List all tickets
Retrieve a list of all tickets.
GET
/reference/list-all-tickets
Create a ticket
Create a new ticket in the system.
POST
/reference/create-a-ticket
Assign a ticket
Assign an existing ticket to a user.
POST
/reference/assign-a-ticket
Close a ticket
Close an existing ticket.
POST
/reference/close-a-ticket
Reopen a ticket
Reopen a previously closed ticket.
POST
/reference/reopen-a-ticket
List all messages
Retrieve a list of all messages associated with tickets.
GET
/reference/list-all-messages
Delete a ticket
Remove a specific ticket.
DELETE
/reference/delete-a-ticket
List all tickets
Retrieve a list of all tickets.
GET
/api/v2/tickets
Assign ticket
Assign a ticket to a user.
POST
/api/v2/tickets/assign
Close ticket
Close an existing ticket.
POST
/api/v2/tickets/close
Reopen ticket
Reopen a previously closed ticket.
POST
/api/v2/tickets/reopen
Delete ticket
Delete a specific ticket.
DELETE
/api/v2/tickets/{ticketId}

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow
Or explore 800+ other templates here
List contacts
Retrieve a list of all contacts.
GET
/reference/as
Create a contact
Create a new contact in the system.
POST
/reference/create-update-a-user
Delete a contact
Remove a specific contact.
DELETE
/reference/delete-a-user
List contacts
Retrieve a list of all contacts.
GET
/api/v2/contacts

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow
Or explore 800+ other templates here
Create a profile
Create a new profile in the system.
POST
/reference/create-a-profile
List profiles
Retrieve a list of all profiles.
GET
/reference/list-contacts
List profiles
Retrieve a list of all profiles.
GET
/api/v2/profiles

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow
Or explore 800+ other templates here
Import text message
Import a text message into the system.
POST
/reference/import-message

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow
Or explore 800+ other templates here
List all voip calls
Retrieve a list of all VoIP calls made.
GET
/reference/list-all-voip-calls
Get a voip call
This endpoint retrieves details of a specific voip call.
GET
/reference/get-a-voip-call

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow
Or explore 800+ other templates here
List all help centers
Retrieve a list of all help centers available.
GET
/reference/list-all-help-centers
Create a help center
This endpoint creates a new help center.
POST
/reference/create-a-help-center

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow
Or explore 800+ other templates here
List all quick replies
Retrieve a list of all quick replies created.
GET
/reference/list-all-quick-replies
Create a quick reply
This endpoint creates a new quick reply.
POST
/reference/create-a-quick-reply

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow
Or explore 800+ other templates here
List all labels
Retrieve a list of all labels.
GET
/reference/list-all-labels
Create a label
Create a new label.
POST
/reference/create-a-label
Delete a label
Remove a specific label.
DELETE
/reference/delete-a-label

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow
Or explore 800+ other templates here
List all users
Retrieve a list of all users.
GET
/reference/list-all-users
Create a user
This endpoint creates a new user.
POST
/reference/create-a-team

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow
Or explore 800+ other templates here
Create a category
This endpoint creates a new category.
POST
/reference/create-a-category
Get category
Retrieve a specific category.
GET
/reference/get-a-category
Update category
Update an existing category.
PUT
/reference/update-a-category

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow
Or explore 800+ other templates here
Create an article
This endpoint creates a new article.
POST
/reference/create-an-article
List articles
Retrieve a list of all articles.
GET
/reference/list-all-articles
Get article
Retrieve a specific article.
GET
/reference/get-an-article
Update article
Update an existing article.
PUT
/reference/update-an-article

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow
Or explore 800+ other templates here
Create a custom field
This endpoint creates a new custom field.
POST
/reference/create-a-custom-field

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow
Or explore 800+ other templates here
Create a webhook
This endpoint creates a new webhook.
POST
/reference/create-a-webhook
List all webhooks
Retrieve a list of all webhooks set up in the system.
GET
/reference/list-all-webhooks

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow
Or explore 800+ other templates here
Create a ticket result
This endpoint creates a new ticket result.
POST
/reference/create-a-ticket-result

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow
Or explore 800+ other templates here
Create a contact group
This endpoint creates a new contact group.
POST
/reference/create-a-contact-group

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow
Or explore 800+ other templates here
Create a team
This endpoint creates a new team.
POST
/reference/create-a-team-1

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow
Or explore 800+ other templates here
Send a message
This endpoint sends a message.
POST
/reference/send-a-message-1

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow
Or explore 800+ other templates here
List all help centers
Retrieve a list of all help centers.
GET
/api/v2/help-centers
Get help center
Retrieve a specific help center.
GET
/reference/get-a-help-center
Update help center
Update an existing help center.
PUT
/reference/update-a-help-center

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow
Or explore 800+ other templates here
List blocks
Retrieve a list of all blocks.
GET
/reference/list-all-blocks
Get block
Retrieve a specific block.
GET
/reference/get-a-block
Create block
Create a new block.
POST
/reference/create-a-block

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow
Or explore 800+ other templates here
Create section
Create a new section.
POST
/reference/create-a-section
Update section
Update an existing section.
PUT
/reference/update-a-section

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow
Or explore 800+ other templates here

X (Formerly Twitter) supported actions

  • Direct Message
  • List
  • Tweet
  • User
Create
Send a direct message to a user
Add Member
Add a member to a list
Create
Create, quote, or reply to a tweet
Delete
Delete a tweet
Like
Like a tweet
Retweet
Retweet a tweet
Search
Search for tweets from the last seven days
Get
Retrieve a user by username

Trengo and X (Formerly Twitter) integration details

integrationTrengo node
HTTP Request
Trengo

Trengo is a platform that combines multiple communication channels into one unified inbox. It helps businesses manage their customer interactions more efficiently, allowing them to provide quick and seamless support across channels like email, social media, chat, and phone calls.

integrationX (Formerly Twitter) node
X (Formerly Twitter)

Twitter is a microblogging and social networking platform where users can post, share and reply to messages called "tweets" on the platform. It remains one of the world's largest social media websites.

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X (Formerly Twitter) node
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X (Formerly Twitter) node
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FAQs

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