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integrationZammad node
integrationMattermost node

Zammad and Mattermost integration

Save yourself the work of writing custom integrations for Zammad and Mattermost and use n8n instead. Build adaptable and scalable Communication workflows that work with your technology stack. All within a building experience you will love.

How to connect Zammad and Mattermost

  • Step 1: Create a new workflow
  • Step 2: Add and configure nodes
  • Step 3: Connect
  • Step 4: Customize and extend your integration
  • Step 5: Test and activate your workflow

Step 1: Create a new workflow and add the first step

In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.

Zammad and Mattermost integration: Create a new workflow and add the first step

Step 2: Add and configure Zammad and Mattermost nodes

You can find Zammad and Mattermost in the nodes panel. Drag them onto your workflow canvas, selecting their actions. Click each node, choose a credential, and authenticate to grant n8n access. Configure Zammad and Mattermost nodes one by one: input data on the left, parameters in the middle, and output data on the right.

Zammad and Mattermost integration: Add and configure Zammad and Mattermost nodes

Step 3: Connect Zammad and Mattermost

A connection establishes a link between Zammad and Mattermost (or vice versa) to route data through the workflow. Data flows from the output of one node to the input of another. You can have single or multiple connections for each node.

Zammad and Mattermost integration: Connect Zammad and Mattermost

Step 4: Customize and extend your Zammad and Mattermost integration

Use n8n's core nodes such as If, Split Out, Merge, and others to transform and manipulate data. Write custom JavaScript or Python in the Code node and run it as a step in your workflow. Connect Zammad and Mattermost with any of n8n’s 1000+ integrations, and incorporate advanced AI logic into your workflows.

Zammad and Mattermost integration: Customize and extend your Zammad and Mattermost integration

Step 5: Test and activate your Zammad and Mattermost workflow

Save and run the workflow to see if everything works as expected. Based on your configuration, data should flow from Zammad to Mattermost or vice versa. Easily debug your workflow: you can check past executions to isolate and fix the mistake. Once you've tested everything, make sure to save your workflow and activate it.

Zammad and Mattermost integration: Test and activate your Zammad and Mattermost workflow

Build your own Zammad and Mattermost integration

Create custom Zammad and Mattermost workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

Zammad supported actions

Create
Create a group
Delete
Delete a group
Get
Retrieve a group
Get Many
Get many groups
Update
Update a group
Create
Create an organization
Delete
Delete an organization
Get
Retrieve an organization
Get Many
Retrieve many organizations
Update
Update an organization
Create
Create a ticket
Delete
Delete a ticket
Get
Retrieve a ticket
Get Many
Retrieve many tickets
Create
Create a user
Delete
Delete a user
Get
Retrieve a user
Get Many
Retrieve many users
Get Self
Retrieve currently logged-in user
Update
Update a user

Mattermost supported actions

Add User
Add a user to a channel
Create
Create a new channel
Delete
Soft delete a channel
Member
Get a page of members for a channel
Restore
Restores a soft deleted channel
Search
Search for a channel
Statistics
Get statistics for a channel
Delete
Soft delete a post, by marking the post as deleted in the database
Post
Post a message into a channel
Post Ephemeral
Post an ephemeral message into a channel
Create
Add a reaction to a post
Delete
Remove a reaction from a post
Get Many
Get many reactions to one or more posts
Create
Create a new user
Deactive
Deactivates the user and revokes all its sessions by archiving its user object
Get By Email
Get a user by email
Get By ID
Get a user by ID
Get Many
Retrieve many users
Invite
Invite user to team

FAQs

  • Can Zammad connect with Mattermost?

  • Can I use Zammad’s API with n8n?

  • Can I use Mattermost’s API with n8n?

  • Is n8n secure for integrating Zammad and Mattermost?

  • How to get started with Zammad and Mattermost integration in n8n.io?

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Why use n8n to integrate Zammad with Mattermost

Build complex workflows, really fast

Build complex workflows, really fast

Handle branching, merging and iteration easily.
Pause your workflow to wait for external events.

Code when you need it, UI when you don't

Simple debugging

Your data is displayed alongside your settings, making edge cases easy to track down.

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Use 1000+ workflow templates available from our core team and our community.

Reuse your work

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