Zendesk and Google Sheets integration

Save yourself the work of writing custom integrations for Zendesk and Google Sheets and use n8n instead. Build adaptable and scalable Communication, Data & Storage, and Productivity workflows that work with your technology stack. All within a building experience you will love.

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How to connect Zendesk and Google Sheets

Step 1: Create a new workflow
Step 2: Add and configure nodes
Step 3: Connect
Step 4: Customize and extend your integration
Step 5: Test and activate your workflow

Step 1: Create a new workflow and add the first step

In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.

Zendesk and Google Sheets integration: Create a new workflow and add the first step

Step 2: Add and configure Zendesk and Google Sheets nodes

You can find Zendesk and Google Sheets in the nodes panel. Drag them onto your workflow canvas, selecting their actions. Click each node, choose a credential, and authenticate to grant n8n access. Configure Zendesk and Google Sheets nodes one by one: input data on the left, parameters in the middle, and output data on the right.

Zendesk and Google Sheets integration: Add and configure Zendesk and Google Sheets nodes

Step 3: Connect Zendesk and Google Sheets

A connection establishes a link between Zendesk and Google Sheets (or vice versa) to route data through the workflow. Data flows from the output of one node to the input of another. You can have single or multiple connections for each node.

Zendesk and Google Sheets integration: Connect Zendesk and Google Sheets

Step 4: Customize and extend your Zendesk and Google Sheets integration

Use n8n's core nodes such as If, Split Out, Merge, and others to transform and manipulate data. Write custom JavaScript or Python in the Code node and run it as a step in your workflow. Connect Zendesk and Google Sheets with any of n8n’s 1000+ integrations, and incorporate advanced AI logic into your workflows.

Zendesk and Google Sheets integration: Customize and extend your Zendesk and Google Sheets integration

Step 5: Test and activate your Zendesk and Google Sheets workflow

Save and run the workflow to see if everything works as expected. Based on your configuration, data should flow from Zendesk to Google Sheets or vice versa. Easily debug your workflow: you can check past executions to isolate and fix the mistake. Once you've tested everything, make sure to save your workflow and activate it.

Zendesk and Google Sheets integration: Test and activate your Zendesk and Google Sheets workflow

Build your own Zendesk and Google Sheets integration

Create custom Zendesk and Google Sheets workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

Zendesk supported actions

Ticket
Ticket Field
User
Organization

Create

Create a ticket

Delete

Delete a ticket

Get

Get a ticket

Get Many

Get many tickets

Recover

Recover a suspended ticket

Update

Update a ticket

Get

Get a ticket field

Get Many

Get many system and custom ticket fields

Create

Create a user

Delete

Delete a user

Get

Get a user

Get Many

Get many users

Get Organizations

Get a user's organizations

Get Related Data

Get data related to the user

Search users

Update

Update a user

Count

Count organizations

Create

Create an organization

Delete

Delete an organization

Get

Get an organization

Get Many

Get many organizations

Get Related Data

Get data related to the organization

Update

Update a organization

Google Sheets supported actions

Document
Sheet Within Document

Create

Create a spreadsheet

Delete

Delete a spreadsheet

Append or Update Row

Append a new row or update an existing one (upsert)

Append Row

Create a new row in a sheet

Clear

Delete all the contents or a part of a sheet

Create

Create a new sheet

Delete

Permanently delete a sheet

Delete Rows or Columns

Delete columns or rows from a sheet

Get Row(s)

Retrieve one or more rows from a sheet

Update Row

Update an existing row in a sheet

Zendesk and Google Sheets integration details

Zendesk is a complete customer service software & sales CRM that is easy to use and responds to your business needs. It is scalable, customizable, and affordable, that is why companies like Uber and SIEMENS use Zendesk.

Zendesk node docs + examples

Zendesk credential docs

See Zendesk integrations

Related categories

Communication

Google Sheets is a web-based spreadsheet program offered by Google for free. It similar to Microsoft Excel, and can be accessed anywhere on any device, you only need a Google account.

Google Sheets node docs + examples

Google Sheets credential docs

See Google Sheets integrations

Related categories

Data & Storage

Productivity

Other integrations with Zendesk

Other integrations with Google Sheets

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