This workflow automatically syncs your Zendesk tickets to your HubSpot contacts. Every 5 minutes, your HubSpot account collects all the newly modified data and updates it into your Zendesk account, updating the current tickets or creating new ones.
Prerequisites
How it works
- Cron node triggers the workflow every 5 minutes.
- Function Item node collects all the tickets received after the last execution timestamp.
- HubSpot node collects all the recently modified companies.
- Zendesk node checks all the Zendesk tickets associated with those companies.
- Merge by key node merges the Zendesk and Hubspot data related to those companies.
- If node splits the workflow conditionally, based on data received.
- If the company already exists in, Zendesk node updates organization’sdata.
- If the company does not exist yet, Zendesk node will create an organization.
- The Function Item node sets the new last execution timestamp.